Privacy Policy

Last updated: October 10, 2024

1. Introduction

This Privacy Policy describes how Cupid Postal collects, uses, and protects the information you provide when using our tribute service.

2. Information Collected

Cupid Postal only collects the information necessary for the creation and viewing of tributes. We do not request sensitive personal data such as email addresses, phone numbers, or other identifying data.

3. Data Analytics

We use analytics tools to monitor the usage of our service. These data are aggregated and do not individually identify users. The information collected includes, for example:

These data are used exclusively to improve the user experience and the performance of our service.

4. Cookies and Similar Technologies

Cupid Postal may use cookies to enhance your browsing experience. These cookies collect information anonymously and are used to measure site traffic and optimize our services.

5. Data Sharing

We do not sell, trade, or share any data collected with third parties for marketing or any other commercial purpose. We may share data strictly with essential service providers for the operation of Cupid Postal, such as hosting providers or analytics tools, under contract protection ensuring the privacy of the information.

6. Information Security

We adopt appropriate security measures to protect the data we collect against unauthorized access, alteration, or destruction. However, no security system is foolproof, and we cannot guarantee absolute data security.

7. Data Retention

The data from created tributes will be kept in the system for a period of 1 (one) year, after which they will be automatically removed. Analytical and usage data may be retained for longer periods for service optimization purposes.

8. User Rights

Since Cupid Postal does not collect personal data such as emails or identifying information, rights related to access, correction, or deletion of data are limited to those related to the tributes created. If you wish to modify or remove a tribute before the 1 (one) year period, you may request manual removal through our support on Instagram.

9. International Data Transfer

Data collected by Cupid Postal may be stored and processed on servers located outside Brazil. We ensure that any international data transfer complies with applicable data protection laws.

10. Privacy Policy Changes

This Privacy Policy may be modified periodically. Any changes will be notified on the website, and we recommend that you regularly review it to stay informed about how we protect your information.

11. Contact

If you have any questions about this Privacy Policy or how we handle your information, please contact us through our official Instagram account.